LiveAgent tilbyr muligheten til å legge til en online billetthistorikk kobling i dine sendte e-poster.
Online autentisering av billetthistorikk:
- Hvis den er slått på, må brukeren være pålogget for å lese billett historikken.
- Hvis den ikke er slått på, kan alle lese online billetthistorikk.
Slik ser online billetthistorikk ut:
Share ticket updates with a URL
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LiveAgent offers a ticketing system that helps customer service representatives handle inquiries efficiently. The system converts customer requests into tickets, which can be viewed in a universal inbox. LiveAgent offers three different subscription plans, each with a 14-day trial period. The ticketing system is cost-effective compared to competitors. The universal inbox feature helps manage customer inquiries from various platforms such as email, live chat, phone, feedback, and social media. Tickets have different statuses, enabling customer service representatives to stay organized and proactive.