Eksporter billetter fra billettvisningssiden til en nedlastbar CSV-fil for å få et øyeblikksbilde av dataene i det øyeblikket du velger det alternativet.
Billettdataene i CSV-eksporten inkluderer:
- Status
- Fornavn
- Etternavn
- E-post
- Billett ID
- Avdelings ID
- Avdelingsnavn
- Agent ID
- Agent Navn
- Tagger
- Emne
- E-post forhåndsvisning
- Dato opprettet
- Samtale ID
- Dato endret
- Dato løst
- Dato gjenåpnet
- Status endret
- Antall inkommende meldinger
- Antall utgående meldinger
Du kan velge billettdata kolonnene du vil inkludere i eksportfilen.
Se video av hvordan det fungerer:
Export tickets with ease
Export tickets to CSV files for easy sharing and data management. Try it today for free. No credit card required.
LiveAgent offers a ticketing system that helps customer service representatives handle inquiries efficiently. The system converts customer requests into tickets, which can be viewed in a universal inbox. LiveAgent offers three different subscription plans, each with a 14-day trial period. The ticketing system is cost-effective compared to competitors. The universal inbox feature helps manage customer inquiries from various platforms such as email, live chat, phone, feedback, and social media. Tickets have different statuses, enabling customer service representatives to stay organized and proactive.