Български 
Čeština 
Dansk 
Deutsch 
Eesti 
Español 
Français 
Ελληνικα 
Hrvatski 
Italiano 
Latviešu 
Lietuviškai 
Magyar 
Nederlands 
Norsk bokmål 
Polski 
Română 
Русский 
Slovenčina 
Slovenščina 
简体中文 
Tagalog 
Tiếng Việt 
العربية 
Português Searching for an alternative to Kustomer?
Discover why LiveAgent is the best Kustomer alternative on the market.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Used by
Fed up with your help desk software?
Looking for an alternative to Kustomer customer service platform? Switch to LiveAgent and provide world-class customer service from our omnichannel platform. Add a little of human touch to your customer interaction and improve customer engagement while saving on one of our affordable pricing plans.
Create the best customer experience possible with the right tools backing up your customer support team. Improve your agent productivity with our multi-channel ticketing system.
Keep on reading to find out more about LiveAgent or try it out with our free 30-day trial today.
Save more with LiveAgent
Kustomer vs LiveAgent at a glance
| Feature | LiveAgent | Kustomer |
|---|---|---|
| Ticketing | ✅Yes | ❌No |
| Live Chat | ✅Yes | ✅Yes |
| Call Center | ✅Yes | ❌No |
| Self-Service | ✅Yes | ✅Yes |
| ✅Yes | ✅Yes | |
| ✅Yes | ✅Yes | |
| ✅Yes | ✅Yes | |
| Viber | ✅Yes | ❌No |
| ✅Yes | ✅Yes | |
| Knowledge Base | ✅Yes | ✅Yes |
| Customer Forum | ✅Yes | ❌No |
| Automation and Rules | ✅Yes | ✅Yes |
| API | ✅Yes | ✅Yes |
| Interactive Voice Response (IVR) | ✅Yes | ❌No |
| Video Calls | ✅Yes | ❌No |
| Unlimited History | ✅Yes | ✅Yes |
| Unlimited Websites | ✅Yes | ✅Yes |
| Unlimited Chat Buttons | ✅Yes | ✅Yes |
| Unlimited Tickets/Mails | ✅Yes | ✅Yes |
| Unlimited Call Recording | ✅Yes | ❌No |
| Unlimited 24/7 Support | ✅Yes | ❌No |
Toolset with emphasis on customer satisfaction
Create an exceptional customer experience across favourite customer service channels and go above customer expectations. LiveAgent has the right tools to help your customer service team provide the best customer experience.
Solve issues across channel with our feature-rich ticket management platform that covers emails, live chat, call center, knowledge base, and social media – Facebook, Twitter, and Instagram. Every one of them is backed up by advanced features to boost agent efficiency and help you create a powerful help desk.
Powerful customer service toolset covers everything
A powerful customer service portal made by you
A single tool like Knowledge base can make all the difference for the entire customer experience. Knowledge base for customers is a great productivity feature that allows your advanced customers to solve issues by themselves with the help of useful articles.
Our WYSIWYG editor makes it easy to create useful articles full of useful information. You can also customize branding options and create a knowledge base that represents your business objectives and identity. Knowledge base is simply a convenient self-service option and an essential feature for any help desk.
Personalized customer portal with customization options
Improve your response time with enhanced functionality
Customer service experience depends on frictionless agent experience with your help desk software. LiveAgent has everything you need for better customer relationship management. Increase your average response speed with the fastest live chat widget on the market, connect your social channels and even Viber and WhatsApp.
Everything is backed up by essential features that make your workflows smooth. Create intelligent automations that sort out your communication and saves you from agent collision. Track customer history, add tags, notes, filters or create a large amount of integrations that connect your workflow into a single interface.
The all purpose modern customer service software
Easy to use customer service software with great customer care
We want to provide answers to customer requests, just like you do. That’s why our consulting customer service is available 24/7 to everyone who seeks information.
Leave us a message via email or live chat, give us a call or have a look at our customer portal whenever you need help or when you want to do some product learning. You can also read articles in our LiveAgent academy to get information about how contact centers work, how to improve customer satisfaction in any circumstances.
We do our best to fulfill customer expectation
LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
Ready to become a satisfied customer?
Come on a tour of LiveAgent and start your free 30-day trial today. No strings attached and no credit card information required. If you’ve already decided to go for one of our plans, you can have a look at them here.
LiveAgent has affordable pricing model suitable for businesses of most sizes. So, are you ready? Click the button below and start right away.
Compare us with others
-
Hubspot Service Hub alternative
A complete guide to the best HubSpot alternatives HubSpot Service…
-
Intercom alternative
A complete guide to the best Intercom alternatives Intercom is…
-
Jira alternative
A complete guide to the best Jira alternatives Jira is…
-
Outlook alternative
A complete guide to the best Outlook alternatives Microsoft Outlook…
-
SolarWinds alternative
A complete guide to the best SolarWinds alternatives SolarWinds is…
-
The 15 best Help Scout alternatives
Help Scout, known for streamlining customer service interactions, has been…
LiveAgent offers a wide range of features such as chat history, proactive chat invitations, online visitor tracking, and knowledgebase resources. These features help improve customer service, increase efficiency, and provide cost-effective solutions for businesses. LiveAgent also provides automatic chat distribution, various routing options, and additional chat settings to enhance agent efficiency and customer satisfaction. With a 30-day free trial, businesses can test these features and experience the benefits firsthand.
LiveAgent is a comprehensive customer management software that streamlines communication across different platforms, offers a native live chat, and a virtual call center solution. It provides detailed analytics and reporting to optimize support metrics and offers a customizable customer portal with a knowledge base. Trusted by top companies like NASCAR and Forbes, it helps businesses offer superior support and strengthen customer relationships.
LiveAgent receives glowing reviews from satisfied customers who praise its ability to improve customer service, empower agents, and streamline communication. Custom ticket fields are highlighted as a key feature for providing personalized support and improving the overall customer service experience. The system is also lauded for its ease of use and ability to save time for support agents. Overall, LiveAgent is recommended as a comprehensive solution for efficient customer service and communication.
Attended call transfers wait to connect the call to another agent, ensuring customers don't wait unnecessarily. It benefits corporations with multiple departments and agents, improving customer satisfaction and agent workflow. Features like IVR and intelligent call routing also enhance customer experience.
Helpdesk software for Web hosting industry
LiveAgent is trusted by major companies and offers over 175 features, language support, and a free trial. It improves customer satisfaction, communication, and sales, and is used by well-known companies like Huawei and BMW. It also helps businesses improve their marketing reputation and customer service, with a focus on measuring metrics for customer satisfaction.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.
