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Português Bytt til LiveAgent og vi overfører dataene dine fra Kustomer gratis.
- ✓ Ingen installasjonsgebyrer & nbsp; & nbsp; & nbsp;
- ✓ Kundeservice 24/7 & nbsp; & nbsp; & nbsp;
- ✓ Ingen kredittkort kreves & nbsp; & nbsp; & nbsp;
- ✓ Avbryt når som helst
Brukt av
Har du vurdert migrasjon fra Kustomer?
Vi tilbyr deg gratis assistert migrasjon fra Kustomer til LiveAgent. Vi sørger for å overføre alt du trenger for å begynne å bruke den nye kundeserviceprogramvaren så kjapt som mulig.
Få tilgang til et pålitelig verktøysett som dekker alle viktige kundekanaler. LiveAgents billettsystem dekker e-post, live chat, call center, kundeportal, Viber og sosiale medier – Facebook, Instagram og Twitter. Prøv i dag med vår gratis 14-dagers prøveperiode, eller se våre rimelige prisplaner.
Kustomer vs LiveAgent sammenligning
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
Kustomer
|
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
|
LiveAgent offers ticketing.
|
Kustomer doesn't offer ticketing.
|
| Live Chat
A real-time chat widget that you can place on any website.
|
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
|
Kustomer offers Live Chat in plan for $89/agent/month.
|
| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
|
LiveAgent offers Call Center.
|
Kustomer doesn't offer Call Center.
|
| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
|
LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
|
Kustomer offers Self-Service portal in plan for $89/agent/month.
|
| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
|
LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
|
Kustomer offers a Facebook integration in plan for $89/agent/month.
|
| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
|
LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
|
Kustomer offers a Twitter integration in plan for $89/agent/month.
|
| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
|
LiveAgent offers an Instagram integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
|
Kustomer offers an Instagram integration in plan for $89/agent/month.
|
| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
|
LiveAgent offers a Viber integration.
|
Kustomer doesn't offer a Viber integration.
|
| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
|
LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
|
Kustomer offers knowledge base in plan for $89/agent/month.
|
| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
|
LiveAgent offers customer forum.
|
Kustomer doesn't offer customer forum.
|
| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
|
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
|
Kustomer offers automation and rules in plan for $89/agent/month.
|
| API
A set of functions that allow different applications to work together.
|
LiveAgent offers API functions in Ticket plan for $15/agent/month.
|
Kustomer offers API functions in plan for $139/month.
|
| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
|
LiveAgent offers IVR features.
|
Kustomer doesn't offer IVR features.
|
| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
|
LiveAgent offers video calls.
|
Kustomer doesn't offer video calls.
|
| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
|
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
|
Kustomer offers unlimited history in plan for $89/agent/month.
|
| Unlimited Websites
You can use the software on an unlimited number of websites.
|
LiveAgent offers unlimited websites.
|
Kustomer offers unlimited websites in plan for $89/agent/month.
|
| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
|
LiveAgent offers unlimited chat buttons in Ticket plan for $15/agent/month.
|
Kustomer offers unlimited chat buttons in plan for $89/agent/month.
|
| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
|
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
|
Kustomer offers unlimited tickets/mails in plan for $89/agent/month.
|
| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
|
LiveAgent offers unlimited call recording.
|
Kustomer doesn't offer unlimited call recording.
|
| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
|
LiveAgent offers unlimited 24/7 support.
|
Kustomer doesn't offer unlimited 24/7 support.
|
Gratis tilpasset migrasjon service
Vi gjør vårt beste for å gi best mulige kundeopplevelse. Vårt kundesupportteam hjelper deg gjerne med hele migrerings prosessen og eksporterer dataene dine til den nye helpdesk-programvaren.
Foruten grunnleggende billettmigrering, kan vi også migrere kontaktene dine, kundene, taggs og notater. Hvis du trenger noe annet, bare gi oss beskjed, så kan vi håndtere det for deg.
Hvilke data og dokumenter kan du migrere?
Biletter
Alle dine kundekommunikasjon fra hver kanal
Personer
Kontakter, kontakt grupper og kunde profiler
Tagger
Bruk tagger for å hjelpe deg holde ting organisert
Flerkanals verktøysett som er støttet opp av våre solide funksjoner
Skap kundetilfredshet og øk produktiviteten til kundene med de riktige verktøyene som støtter deg opp. Legg til kunnskapsbasen og Viber i billettsystemet ditt og begynn å dekke de mest brukte kommunikasjonskanalene.
Hver og en av dem støttes av produktivitetsfunksjoner som gjør jobben din enklere. Videre kan LiveAgent integreres med over 140 applikasjoner. Lag enhetlige arbeidsflyt og spar deg selv fra å bytte mellom flere apper.
Alle de viktigste kundesupportkanaler under ett tak
Opplev kundetilfredshet med LiveAgent
Vi forstår at tilgjengelighet hos kunder er et viktig aspekt ved en god help desk. Derfor er våre supportteam tilgjengelig 24/7 for å hjelpe deg eller gi deg viktig informasjon om produktene våre.
Kontakt oss når som helst via e -post, live chat eller ring oss. Vi vil gjøre vårt beste for å løse eventuelle problemer og hjelpe deg med alt du trenger.
Bytt til LiveAgent og bli en fornøyd kunde
LiveAgent kombinerer utmerket live chat, billett og automatisering som gjør at vi kan tilby eksepsjonell støtte til kundene våre.
Klar til å starte migreringsprosessen?
Bli medlem av LiveAgent i dag og diskuter din tilpassede migrasjon med oss. Start vår gratis 14-dagers prøveperiode i dag, eller velg en av våre rimelige prisplaner. De passer for bedrifter i de fleste størrelser, og vi lover at de ikke vil ødelegge budsjettet ditt.
Du vill bli godt tatt vare på!
Vet du hva Huawei, BMW, Yamaha og O2 har til felles? Du gjettet riktig … LiveAgent!
Migrer til LiveAgent
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Oppdag LiveAgent – en alt-i-ett kundeserviceløsning med live chat, helpdesk, integrasjoner og gratis prøveperiode uten forpliktelser!
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