Få flere potensielle kunder med live chat

Live chat customer service is provided via live chat widgets on websites or apps that support this type of service. It is part of general customer support, and it's one of the most helpful customer support channels. Chat widgets can be created by placing a piece of code into a website or coding it into an app. They are usually visible right away to allow customers easy connection with customer support agents.

Live chat software comes with different pricing options that depend on reliability, additional features, and general usefulness. There are also some free live chat options, but they often lack the speed or features of paid software solutions. LiveAgent's Ticket + Chat plan comes with plenty of amazing features and the fastest live chat widget on the market for a fair price. Please take a look at our pricing page to see more information.

Investing in live chat makes sense when your business runs an e-commerce website or a site that offers specific services or products. Your website's live chat features make it easy for potential customers to contact you and get fast replies. These fast customer conversations can prove to be more beneficial than slower email conversations. Live chat helps you provide a fast and reliable customer service experience while helping you sell more products and turn website visitors into paying customers.

It takes just a few minutes to implement your chat to a website. LiveAgent provides a chat button gallery where you can pick from pre-made designs or upload your own from a picture or a piece of code. Then you can set simple parameters such as queue length and forms - these can be changed or updated at any time. When you're done with customization, LiveAgent will generate a piece of code that you can paste into your website code. Once you save the changes, the chat widget is good and ready.

LiveAgent offers over 195 various integrations with other software solutions. Connect communication tools such as Slack, billing software like 2Checkout, tracking software like Google Analytics, or even miscellaneous integration options like Giphy. Pick from a wide range of favorite software and interconnect your workflow in custom ways that enhance your customer communication channels or help you provide better services in other areas. Third-party integrations via Zapier or Integrately are also an option.

Some of the most common features include website visitor tracking that allows you to see the number of people who browse your website. Canned responses or predefined answers allow agents to reply faster to common questions. One of the best features present in the LiveAgent live chat software is the real-time typing view that will enable you to see what the website visitor is typing before they hit send. Combined with LiveAgent's amazing chat displayed speeds, you can provide ultra-fast support. Check out our features page to see other great LiveAgent live chat features.